SHIPPING
New Customer Free Shipping
Standard Shipping Free on orders over $50
- $7 fee on orders under $50 for the United States (after any discount, before tax)
- $10 flat rate fee on all orders for Canada
- Delivered within 3-5 working days.
- Hawaii, Alaska, Puerto Rico, Canada & U.S Territories may take up to 14 days.
Expedited Shipping $10.95
- Delivered within 2-3 working days, no PO Boxes
- Express shipping to Canada is $15
Overnight Shipping $29.95
- 1 business day, no PO Boxes
- During busy periods some Premium/Express delivery services may be temporarily unavailable
Shipping Restrictions
Refused Packages
A $15 Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund or store credit.
Processing Time
All orders are processed within 24-48 hours of being placed. Orders received on Saturday and Sunday will be processed by close of business Tuesday. Our distribution partner is following all the recommended guidelines from state and local authorities regarding COVID-19.
Domestic Delivery Time – Standard Shipping
Orders shipped to the U.S. can be expected within 3-5 business days. Please note standard shipping does not include weekends and holidays. For quicker delivery, expedited shipping is available. HydraNature is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.
We no longer ship packages outside the US and Canada. We apologize for the inconvenience.
HydraNature is not responsible for delivery delays caused by events beyond our control, including shortages of materials, labor strikes, transportation failures, or acts of nature.
United States Postal Service (USPS)
USPS is required for all deliveries to P.O. boxes and military addresses. We cannot guarantee replacement of lost packages shipped via USPS.
DOT restricted
DOT restricted including items that are pressurized or flammable, must be shipped via Standard Ground in accordance with the Department of Transportation. These items cannot ship via Expedited Shipping or Overnight.
Holidays
In accordance with U.S. federal holidays, there may be delays to your order on the following days: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.